sales@sivakasicrackershub.com
+91 9600707910/+91 8147031201
sales@sivakasicrackershub.com
+91 9600707910/+91 8147031201
Chakkar

Shipping Policy – 2023

We appreciate your choice to shop with us at www.sivakasicrackershub.com. In order to ensure that your shopping experience is smooth and hassle-free, we would like to provide you with a detailed overview of our shipping policy.

Shipping Process

All orders that have been confirmed and fully paid for before 12 noon are promptly dispatched on the same day. These orders are shipped from our central warehouse located in Sivakasi to our designated logistics partners, who will then handle the transportation of the goods to their respective destinations.

Door Delivery

Regrettably, due to the ongoing restrictions associated with COVID-19, we regret to inform you that door delivery services are not available for this year.

Tracking Your Shipment

Following the dispatch of your order from our Sivakasi facility, we will furnish you with comprehensive transport details. These details include the transporter’s name, contact number, lorry receipt number, the quantity of parcels dispatched, freight charges, and more. We will provide this information to you via WhatsApp and a phone call.

Parcel Collection

You have the option to collect your parcel from the warehouse or lorry sheds operated by the transport company. We will share the contact details of the transporter with you, which will enable you to inquire about the arrival location of your parcel and any necessary documents required for collection.

Order Status

Orders that are accompanied by full payment are typically processed within a window of 24 to 36 hours. You may check the status of your order after 24 hours by reaching out to us at +919600707910 or +918147031201, during our customer service hours from 10 AM to 8 PM.

Transportation Charges

Please be aware that transportation charges are subject to variation based on the destination to which your order is being shipped.

Return Policy

We would like to inform you that we do not accept returns of goods under any circumstances.

International Delivery

At this time, we do not offer international delivery services. However, you are welcome to make purchases on our website from anywhere in the world, provided that the delivery address is within India.

Cancellation Policy

Should you wish to cancel an order, you may do so by contacting our customer care executive at 95855-20400, but only until the order has been processed in our warehouse. It is imperative that you cancel your order prior to its dispatch from our warehouse to our logistics partners. This policy extends to items purchased during sale periods as well. Any amount paid will be refunded to your account in the form of cashback. In cases where goods have already left our warehouse, you will be responsible for covering the incurred freight charges, which will be communicated to you via phone.

Note

We would like to draw your attention to the fact that we reserve the right to make modifications or deletions to our shipping policy without prior notice.

Thank you for choosing www.sivakasicrackershub.com for your shopping needs. If you have any further questions or concerns, please do not hesitate to reach out to us. We greatly appreciate your business.